Enrollment Agreements and Policies
This page covers our enrollment agreements and Policies. You will need agree to these policies and sign a liability waiver when you enroll in training.
Payment for classes needs received prior to enrolling in class.
Cancellations and refunds:
We maintain small classes with lots of one on one attention. Demand for classes is very high and spaces fill quickly. Please let us know if you are no longer able to attend class so that we may offer your spot to another student. 72 hours notice prior to the first class is necessary for a refund. No refunds will be granted after that time. Credit will be given for future classes or private lessons, and must be used within 90 days. You are welcome to attend a class without your prior to enrolling to check for compatibility.
Class Make-Up Policy
For Basic Classes – If you have to miss a class, your instructor will try to accommodate you to find a make-up session but this is dependent upon space and schedule availability and is not always be possible. We are unable to accommodate more than one make-up session per six-week long class. It is not unusual for students to have to miss a class now and then.
For Advanced Classes – Advanced classes are a pay / class fee. You pick the dates you are free to attend class. Therefore makeup classes are not offered. If your dog is sick or there is a true emergency a makeup class will be offered.
Even if you miss a class you will still be e-mail any handouts, class summaries or other information your classmates receive . Please carefully check the schedule for skip dates and other details.
Group classes may not be suitable for all dogs. Basic and advanced classes are for dogs that that do not bark excessively, snarl, growl, snap, lunge or bite in an unfriendly fashion and owners who are physically capable of safely handing their dog.
We understand occasionally an owner is surprised by their dogs reactions in class. If your dog does not meet the class criteria, you agree to transfer to private training or the Changing Emotions program. Refunds will not be granted. Your dog does need training. We just have to get into the training that will meet its needs.
Dogs with intense negative reaction toward people or other dogs need to enroll in our Changing Dog Emotions Program.
If have questions or concerns about whether your dog is suitable for class, please email us at 541-603-6868 or firstname.lastname@example.org.
- Your dog is in good health and free of contagious diseases
- Your dog is up to date on vaccines
- For puppy class, you dog meets the age requirements
- Your dog will not bark continuously
- Your dog will not behave in an unfriendly fashion towards people or other dogs
- The person training the dog can safely handle it.
- You can hear even if the instructor is 50 feet away
- You’re able to walk down a flight of stairs
- Class prerequisites must have been taken at The Well-Mannered Dog or instructor approval is required.
- If you have a female dog in heat, you may bring her to class she wears doggie panties.
If your dog is ever unable to attend class, you should attend the class without your dog. Children approved to who can participate in the training need a parent who is learning along with them. Children under nine years of age must be able to sit quietly on the bench. All children under 18 must be accompanied by a parent or guardian.
The Well-Mannered Dog is an educator of trainers, veterinarians and the public enabling people to be happy with their dog. Therefore I permit The Well-Mannered Dog to use my dog’s case history and images of me & my dog for educational and marketing purposes.
You will be required to read and agree to our liability waiver each time you sign up for a class. If you have any questions regarding our liability waiver please contact us at 541-603-6868 or e mail us at email@example.com
Agreement To Hold Harmless, Waiver And Assumption Of Risk – I understand that attendance of a dog training class is not without risk to myself, members of my family, guests who may attend, or my dog, because some of the dogs to which I will be exposed may be difficult to control and may be the cause of injury even when handled with the greatest amount of care.
I hereby waive and release THE WELL-MANNERED DOG, LLC hereinafter referred to as the Training Organization, its employees, officers, members and agents from any and all liability of any nature, for injury or damage which I or my dog may suffer, including specifically, but not without limitation, any injury or damage resulting from the action of any dog, and I expressly assume the risk of such damage or injury while attending any training session, or any other function, of the Training Organization, or while on the training grounds or the surrounding area thereto.
In consideration of and as inducement to the acceptance of my application for training membership by this Training Organization, I hereby agree to indemnify and hold harmless this Training Organization, its employees, officers, members and agents from any and all claim, or claims by any member of any family or any other person accompanying me to my training session or function to the Training Organization, or while on the grounds or the surrounding area thereto as a result of any action by any dog, including my own.